If you decide to leave our platform and wish to delete your account along with all the personal data associated with it, you can submit an application by contacting our customer service below.
Before you submit the application, please be aware of the following important information:
Account deletion is an irreversible operation. Once it is completed, you will no longer be able to use all the services of this application, and your account's historical data, including but not limited to personal profiles, usage records, preference settings, etc., will be permanently deleted. We will only retain a very small amount of necessary anonymized information for compliance purposes based on the requirements of laws and regulations, but this information will not be able to be re-associated with your personal identity.
The data deletion process may take some time to complete. Under normal circumstances, we will process your request within 7 working days. However, in very rare and complicated situations, the processing time may be extended. During this period, your account will be locked, and you will not be able to perform any other operations except checking the deletion progress.
If you have fully understood the above information and are determined to delete your account, please contact:
If you have any questions, you can also contact our customer service support team at any time. The contact information is:
bravemouse@alengame.com
Thank you for using our application in the past, and we hope to have the opportunity to serve you again in the future.
親愛的使用者您好：
如果您決定離開我們的平台，並希望刪除您的帳號及其關聯的所有個人資料，您可以透過下方客服聯絡方式提交申請。
在您提交申請前，請先詳閱以下重要資訊：
帳號刪除為不可逆操作。一旦刪除完成，您將無法再使用本應用程式的所有服務，且您的帳號歷史資料，包括但不限於個人資料、使用紀錄、偏好設定等，都將被永久刪除。
我們僅會基於法令要求，保留極少數必要的去識別化資訊作為合規用途，且這些資訊將無法重新與您的個人身分進行關聯。
資料刪除流程可能需要一定時間。一般情況下，我們會在 7 個工作天內處理您的請求；但在極少數較複雜的情況下，處理時間可能會有所延長。在此期間，您的帳號將處於鎖定狀態，除查看刪除進度外，將無法進行其他操作。
若您已充分了解以上資訊，並確定要刪除帳號，請聯絡：
如有任何疑問，也歡迎隨時聯絡我們的客服支援團隊：
感謝您曾經使用我們的應用程式，希望未來還有機會再次為您服務。